FAQs

FAQs

Our candles are hand-poured in small batches using premium wax, high-quality fragrances, and clean-burn wicks. Every candle is crafted with attention to detail to ensure a long-lasting, soot-free, and aromatic experience.

We use high-quality soy wax, soy–paraffin blends, and gel wax depending on the collection. All our waxes are selected for clean burning and excellent fragrance throw.

Yes, absolutely! Our candles burn cleanly and safely when used according to standard candle-care guidelines — keeping wicks trimmed, avoiding drafts, and never leaving a candle unattended.

Yes! We create personalised candles for birthdays, weddings, anniversaries, corporate gifting, and special events. You can choose fragrance, colour, label text, and packaging.

Orders are usually dispatched within 2–4 business days. Custom orders may take longer (5–7 days). You will receive tracking details once your order ships.

Due to the nature of handmade products, we don’t accept returns.
However, if your product arrives damaged or incorrect, we offer a free replacement. Just share an unboxing video and order details within 24 hours of delivery.